We use USPS/ UPA, DHL, and OSM to deliver the product.
Free Shipping of all Over United Kingdom Orders!
TRANSIT, HANDLING & ORDER CUT-OFF TIME DOMESTICALLY:
Transit time is 4 to 6 Working Day (Monday to Friday)
Handling time is 1 to 2 Working Days (Monday to Friday)
The order cut-off time will be 5: 00 PM. Time Zone: (GMT+00:00) Edinburgh, London.
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24/7 hours of placing your order at firstname.lastname@example.org
ORDER TRACKING SYSTEM
When we will start your transfer, you’ll get a chasing number with your order with which you can learn about your order post position until you get your order in your hands.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Do you accept returns from these countries?
Yes, I accept returns
How can customers return your products?
How will customers get the return label?
In the box
How many days do customers have to return a product?
Select the product conditions that you allow for returns?
What is the restocking fee?
No restocking fee
How much will customers pay for return shipping?
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.
Question & Answer
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